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Starlink has stopped accepting new residential orders in Lagos and Abuja after its satellite network reached full capacity. Residents in affected areas must now join a waitlist, highlighting the company’s fast growth and Nigeria’s limited internet infrastructure.
On Starlink’s portal, neighbourhoods such as Victoria Island, Ikoyi, Lagos Island, Surulere, and several estates in Abuja now carry a bold “Sold Out” notice.
Users attempting to subscribe are prompted to pay a deposit to secure a place in line. A message displayed to applicants in Chevyville Estate, Lekki, reads: “Starlink service is currently at capacity in your area. However, the good news is you can still place a deposit now to reserve your spot on the waitlist and receive a notification as soon as service becomes available again.”
In November 2024, Starlink also suspended nationwide sales for almost eight months, pointing to bandwidth shortages and unresolved disputes with the Nigerian Communications Commission (NCC) over tariff approvals.
New activations only resumed in June 2025, after the company secured regulatory clearance and upgraded parts of its infrastructure.
An engineer working with Starlink, who spoke to TechCabal, explained the reasoning behind the pause: “It happens when the area cannot take a new customer due to its designed capacity at the time. This also ensures optimal network connectivity for the other users within the same geographical area.”
Expanding this capacity, he added, often requires either new satellite launches or regulatory permissions to build more ground infrastructure.
High Costs and Shrinking Base
Starlink’s service has become more expensive since its 2022 entry into Nigeria. The monthly subscription has climbed from around ₦38,000 to nearly ₦56,000 by 2025, with hardware kits priced between ₦300,000 and ₦670,000 depending on the model. The company blamed the naira’s depreciation, operating costs, and compliance with NCC regulations.
The hikes triggered strong complaints from users. In October 2024, the NCC sanctioned Starlink for unauthorised increases, noting breaches of Sections 108 and 111 of the Nigerian Communications Act. The regulator forced a rollback from ₦75,000 to ₦38,000 monthly before eventually approving moderated adjustments in early 2025.
But the damage was already visible. NCC data shows active Starlink subscribers fell from 65,564 in Q4 2024 to 59,509 in Q1 2025, a 9% drop and the company’s first decline in Nigeria since launch. Analysts pointed to high tariffs, economic hardship, and service delays from capacity freezes as key drivers of the fall.
Network Quality Under Scrutiny
Even with over 6.2 million global users as of July 2025 and more than 900 satellites launched this year, Starlink’s speeds in Nigeria remain below regional averages. Reports place its Nigerian download speeds at 49.6 Mbps, significantly lower than Botswana’s 106.4 Mbps. Experts attribute the gap to fewer satellites serving Nigeria, overcrowded cells in major cities, and a limited number of terrestrial Points of Presence.
Alternatives Emerging
While Starlink remains Nigeria’s largest satellite internet provider, its difficulties have opened room for competitors. YahClick, supported by Nigerian ISPs, offers plans from ₦25,000 per month. Tizeti has rolled out solar-powered broadband at ₦5,000 monthly, targeting underserved communities. Eutelsat Konnect, though pricier at $18,500 per month, promises up to 100 Mbps speeds.
Starlink’s issues in Nigeria is a pattern across Africa. Countries such as Kenya, Ghana, Zambia, and Zimbabwe have also faced pauses in urban areas where demand has outpaced available capacity. Yet, Nigeria’s sheer scale, driven by remote work, e-learning, and video streaming, means that congestion here poses a sharper challenge.
Thousands of Nigerian households are now on waiting lists, uncertain when—or if—Starlink will open the door again.
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