BSUTH begins biometric staff verification to improve service delivery

Benue State University Teaching Hospital, Makurdi, Benue State, has commenced a biometric staff verification exercise aimed at strengthening attendance monitoring and improving service delivery within the hospital.

The exercise, which began on Thursday, covers both clinical and administrative personnel and is expected to ensure compliance with official duties while identifying staff attempting to bypass the biometric attendance system already in operation at the institution.

Speaking on the development, the Chief Medical Director, Dr Stephen Terungwa Hwande, described the initiative as an important administrative measure designed to promote accountability, punctuality and commitment among staff members.

Dr Hwande stated that the biometric attendance system has significantly improved operational efficiency at the hospital, noting that complaints from patients and their relatives have reduced drastically due to improved staff punctuality and dedication to duty.

Also speaking, the head of the Biometric Unit, Moses Ijiir, explained that the verification exercise was introduced to address truancy, absenteeism and attempts by some workers to evade the biometric monitoring process.

According to him, the exercise will help identify diligent workers committed to their responsibilities while exposing those found wanting.

He stressed that lateness and absenteeism should not be tolerated in healthcare delivery, as delays could endanger patients’ lives.

Mr Ijiir further disclosed that staff found culpable after the verification exercise would face appropriate administrative and bureaucratic procedures in line with hospital regulations and civil service rules.

The verification exercise, which commenced on May 15, is expected to end on May 22 and will cover 51 departments and units within the hospital.

The statement was signed by Jam Kenneth and Ukeyima Sechivir, Information Officers II in the Public Relations and Protocol Department of the hospital.

BSUTH begins biometric staff verification to improve service delivery