Zoho Celebrates 100 Million Global Users | 17x Revenue Increase | 43% Expansion in Nigeria

Zoho, a global leader in software development and cloud-based business tools, is not leaning back on its mission to empower businesses worldwide through innovation and localized solutions. 

For over 27 years, the company has continuously expanded its product offerings and global reach, while staying focused on uplifting local communities by providing affordable and accessible technology. 

Zoho’s commitment to facilitating both global and local growth has enabled it to serve over 100 million users across 150+ countries, with a strong emphasis on customer-centric development and sustainable business practices.

Kehinde Ogundare, country head for Zoho Nigeria, highlighted the company’s commendable achievements today, at the Zoholics Lagos Press Conference, sharing detailed statistics that revealed Zoho’s impact and growth over the years.

Kehinde Ogundare speaking at the Press Conference

Ogundare asserted that Zoho currently employs over 15,000 people worldwide, with a presence in 150+ countries. More than 100 million users globally rely on Zoho’s diverse suite of over 55 applications to run their daily business operations. “It’s incredible to see how our software is helping businesses globally, with more than 700,000 paying customers depending on Zoho to manage their operations.”

Since 2005, the company has continued to expand its product offerings and customer base, adding new applications such as Zoho Tables in 2024. Even during the challenges brought by the COVID-19 pandemic, the company developed several new tools, including Zoho Console and Zoho Remotely, which allowed businesses to continue operations seamlessly in a remote environment.

Ogundare revealed that Zoho has grown its revenue 17x over the past decade, with a compound annual growth rate (CAGR) of 43% globally over the last three years. “Despite the global uncertainties and economic challenges, particularly in the tech industry, Zoho’s growth has been steady. In 2023 alone, we achieved a 31% growth globally and 43% in Nigeria,” Ogundare explained.

Zoho’s Top Sales

In Nigeria, the Zoho ecosystem has expanded commendably, with businesses increasingly relying on Zoho’s suite of tools to enhance their efficiency and performance. 

Zoho Workplace, which includes productivity tools such as Zoho Mail, WorkDrive, and Zoho Click, is the most popular product among Nigerian customers. “Zoho Workplace goes beyond being just a suite of tools, it’s an essential platform for businesses to stay connected and productive,” Ogundare noted.

Other popular products in Nigeria include Zoho One, which is described as the “operating system for your business,” allowing companies to manage various departments such as sales, human resources, and finance under one platform. Zoho CRM Plus, Zoho Books, and Zoho Desk are also widely used by Nigerian businesses, particularly in the IT, financial services, and real estate sectors.

Zoho’s growth in Nigeria is further reflected by its outstanding customer base, which includes top-tier companies like MTN and leading real estate firms. Ogundare noted the role of Zoho’s local roots in driving this success, stating, “We believe in being globally connected but locally rooted. This principle has helped us ensure trust and growth in communities like Nigeria.”

Zoho’s unique approach to business growth is also seen in its commitment to long-term employee development. More than 1,000 employees have been with the company for over a decade, and many have risen through the ranks. 

Ogundare proudly shared stories of employees who have transitioned from entry-level positions to senior roles, including a security guard who is now a developer and an IT specialist who became Zoho’s chief evangelist. “At Zoho, we invest in people. When you invest in people, they invest back into your business, helping it grow and succeed,” Ogundare said.

The innovator is driving inclusion through partnerships with She Code Africa, Heels and Tech, CodeTelligence, and many more, giving back to society and bolstering employment growth rates in the African continent. 

In 2020, Zoho’s CEO, Sridhar Vembu, introduced the concept of “transnational locality,” which emphasizes being locally rooted while leveraging global technology and culture.

This approach continues to drive Zoho’s success as it expands its footprint in local communities around the world, including Nigeria.

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